Beads Provence

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Account

Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

We stand by our products and offer a guarantee against defects. If you need to return a product, please contact us to report your claim. Additional details below.

In the event that your product arrives damaged during transit, simply “refuse” delivery from the carrier and we will replace the product at no charge.
Due to the nature of our products, returns of undamaged items will incur a 20% return fee in addition to shipping charges. Most items are custom built and are unable to be sold again.
When preparing a return, merchandise must be in original crating and/or packaging to protect the product during shipment. The return authorization number should be made visible on all packages and on the freight bill. Versare shipping carriers must be used for returns.

All repairs and returns must be approved by Customer Service before the return process is started.

Please contact info@beadsprovence.com with any questions.

Note: Once your order is placed, you may call to change your order 2 hours after it had been placed, due to our efficient fulfillment process. Changes or cancellations on orders that are already in the fulfillment process will incur a 20% restocking/disassembly fee.

Terms and Conditions

Return and Refund Policy

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